Addressing Affective States with Empathy and Growth Mindset
نویسندگان
چکیده
We present results of a randomized controlled study that compared different types of affective support messages delivered by pedagogical agents. Results suggest that using a character that is empathic and emphasizes the malleability of intelligence and the importance of effort provides useful results in student learning, while reducing boredom and anxiety. Emphasizing success and failure (“That is correct/wrong”) appears to be detrimental to learning and interest and promotes anxiety. We examine a variety of student affective, cognitive and engagement outcomes in an intelligent tutoring system for mathematics.
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